Frequently Asked Questions

Simply browse our products, add items to your cart, and proceed to checkout. You can also save your favorite items to your wishlist for later.

Yes, you can modify your order within 5 minutes of placing it. After that, please contact our support team for assistance.

You can track your order in real-time from your account dashboard.

We aim to deliver orders quickly. Your estimated delivery time is shown at checkout.

Currently, we only deliver within Lahore. We are expanding to other cities soon!

Delivery is free on all orders above the free-delivery threshold shown at checkout and in our Shipping Policy. A delivery fee, if any, applies to orders below this amount.

We accept Cash on Delivery (COD) and bank transfer, and may offer additional methods — see the options shown at checkout.

Yes, all online payments are processed through secure, PCI-compliant payment gateways.

Yes, refunds are processed within 5-7 business days to your original payment method.

Fresh produce can be returned within 2 hours if quality is unsatisfactory. Packaged items can be returned within 7 days unopened. See our Return Policy for full details.

Contact our support team with your order number and photos of the product.

Refunds typically take 5-7 business days to process, depending on your bank.

Click on the "Register" button and fill in your details.

Click on "Forgot Password" on the login page and follow the instructions sent to your email.

Contact our support team to request account deletion. Your data will be removed within 30 days.

Share your unique referral code with friends. When they sign up and place a qualifying order, you earn a commission.

Go to My Earnings → Withdraw, select your preferred withdrawal method, and request a payout.

Yes, we use industry-standard encryption and security measures to protect your data. See our Privacy Policy.

We only share necessary information with delivery partners and payment processors. We never sell your data.